Tk9998's Privacy Policy — Our commitment to protecting your information

Tk9998 is a trusted online gaming and betting platform serving players across Bangladesh. We believe protecting your personal information is not just a legal obligation — it is a core responsibility. This Privacy Policy This document explains what data tk9998 collects, why it is collected, and how it is used and protected.

This policy applies to tk9998's website, mobile app, live chat support, and all other communication channels. It takes effect as soon as you access our platform or create an account.

• This policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.
• We may update this Privacy Policy at any time. Continued use of the platform after any changes constitutes acceptance of the updated policy.
• This policy is part of our Terms and Conditions- should be read together with.

Tk9998 collects information through various methods. Below is a detailed breakdown of what types of data are collected and under what circumstances.

a) Information collected directly from you:

• At registration: full name, date of birth, email address, mobile number, and password.
• During verification: a copy of your National ID or passport, and your current address.
• At payment: mobile banking number (bKash, Nagad, Rocket) and transaction reference.
• When contacting support: please include your message and a description of the issue.

b) Automatically Collected Information:

• IP address, browser type and version, device type.
• Pages visited, time spent on each page, and clicks made on the platform.
• Login date and time, session duration.
• Game history, bet amounts, and outcomes.

c) Data Collection Summary:

Tk9998 uses collected data only for specific, legitimate purposes. Every reason your information is used is clearly stated below.

• Account Management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals securely.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Support Services: To resolve your issues quickly and effectively.
• Platform Development: To analyze usage patterns and improve service quality.
• Bonuses & Promotions: To provide you with relevant offers (based on your consent only).
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.

Tk9998 uses industry-leading security technology to protect your data at every level.

• Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Server Security: Data is stored in secure data centers under 24/7 monitoring.
• Access Control: Only authorized personnel may access data on a need-to-know basis.
• Regular Audits: Security audits and vulnerability assessments are conducted on a regular basis.
• Retention Period: Following account closure, certain data is retained for up to 5 years as required by legal obligations.

Tk9998 does not sell your information to any third party for commercial purposes. However, limited data may be shared under specific circumstances.

• Payment Processor: Transaction details are shared with bKash, Nagad, or Rocket as required to process deposits and withdrawals.
• Identity Verification Service: Minimal information may be shared with the verification agency as part of the KYC process.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Game Provider: Only game-related data is shared with software providers for the purpose of running games.
• Anti-Fraud System: Limited data processing may occur with specialist third-party fraud prevention services.

Tk9998 uses cookies and similar technologies on its website and app to improve your experience. The types of cookies used are explained below.

You can disable cookies through your browser settings, though some platform features may be limited as a result. Essential cookies remain active at all times to keep the service running.

Every registered user on tk9998 has the following rights regarding their personal data. Contact our support team to exercise any of these rights.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under specific conditions.
• Right to Restrict Processing: You can request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You can request a copy of your data to take with you.
• Right to Object: You may opt out of having your data used for marketing purposes.

All tk9998 services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• Any personal data from a minor collected by mistake will be deleted immediately.
• If you suspect your child is using tk9998, please contact our support team — we will take immediate action.

Tk9998 may update this Privacy Policy when necessary. Any changes will follow the process outlined below.

• For significant policy changes, advance notice will be sent to your registered email address.
• The date and a brief summary of any changes will be noted at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, please contact our support team to close your account.

For any questions, requests, or complaints regarding our Privacy Policy, please contact us. Our data protection team will review your matter promptly.

• Email: [email protected]
• Support Chat: 24/7 live chat support is available on the platform.
• Response Time: An initial response is typically provided within 24 to 48 hours.

If your complaint is unresolved or you are not satisfied with our response, you have the right to escalate the matter to the relevant regulatory authority.